In the past all you would get back as a response was a canned message that never addressed your concerns. Also, they have started removing an posts on Facebook that are not positive and you cannot enter a review. They are in process of adding a hotel but I can't see us using it because of the lack of play you get for your money. I also noticed that one screen, actually a small computer monitor was being used on an electronic poker machine and it was broke. It was very slow and many machines were empty.
They are in the process of renovating and that means the drink stations were shutdown and we also noticed that slot attendants were hard to find. So they were all removed and more penny slots added.
Some were so popular that people would stand around to get a chance to play them. They had so many great slots, especially quarter and half dollar. This used to be a fun place to spend a few hours but it has become a home for penny players and higj limit players.